Shipping update


Australia post are experiencing extreme delays due to the current covid restrictions. If you are expecting a delivery that has been delayed we advise you to check your tracking number on the Australia post website and to open a customer enquiry with Australia post before contacting us. We see the same information that you see. Once Australia post has responded to your enquiry they will advice you and give you the most updated information regarding your delivery.

If you still don't have any positive outcomes, then please don't hesitate to contact us.

Please include your Australia post case number,  recent update from Australia post and your order number, this can be found in your order confirmation email/sms.


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